At Soren Resort, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website and services.
Information We Collect
We may collect personal information such as your name, email address, phone number, location, travel preferences, and payment details when you:
- Make bookings through our website
- Submit inquiries through contact forms
- Sign up for newsletters or promotions
- Use our services such as tourist guidance, event or travel planning
We may also collect non-personal data such as browser type, operating system, IP address, and browsing behavior through cookies or analytics tools.
How We Use Your Information
We use your information to:
- Process and confirm bookings
- Communicate with you about services, offers, or updates
- Customize your experience on our website
- Improve our website and customer service
- Manage event, wedding, and travel planning services effectively
Information Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers involved in fulfilling our services, such as travel agencies, event planners, and venue partners, only as necessary to complete your requested services.
Data Security
We implement appropriate data protection measures and industry-standard encryption protocols to safeguard your personal information from unauthorized access, alteration, or disclosure.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to improve your browsing experience. You can manage cookie preferences through your browser settings.
Your Choices and Opt-Out Rights
You may opt out of receiving promotional emails from us at any time by clicking the “Unsubscribe” link in any email or by contacting us directly.
To opt out of data collection, request access to your data, or request deletion of your information, please contact us at [email protected]
.
We will respond to all such requests in accordance with applicable data protection laws.
International Data Transfers
As a global service provider, your information may be transferred to and stored in countries outside your home jurisdiction. We ensure that such transfers comply with data protection laws and that your data remains protected.
Policy Updates
We reserve the right to update this Privacy Policy at any time.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at [email protected].